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can't accept Privacy policy in Safari

can't accept Privacy policy in Safari

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    Manu Riga shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    3 comments

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      • AdminJason Wohlstadter (CEO, Proton Radio) commented  ·   ·  Flag as inappropriate

        Thanks for the info, Manu. Can you provide a bit more info?

        (1) On your studio machine, can you tell me if you're still receiving the message to confirm the privacy policy, even though you've accepted it already on the other computer?

        (2) On your studio machine, are you *logged in* to the site when you're receiving this message each time?

        (3) Are you able to update to a newer version of Safari on the studio machine to see if that resolves the problem?

        Looking forward to hearing from you, and sorry for the inconvenience!

      • Anonymous commented  ·   ·  Flag as inappropriate

        hi although i accepted it already in Mojave and the latest version of Safari,
        on my studio system which runs on. mac Sierra 10.12.6. and safari 11.1.1
        it comes and goes, it showed up several times . so its bit random. but only indeed on the older version of safari

      • AdminJason Wohlstadter (CEO, Proton Radio) commented  ·   ·  Flag as inappropriate

        Hi Manu! I just tested this in Safari myself and was able to accept the privacy policy myself using a test account.

        What version of Safari are you using, is it on OSX or iOS, and are you still having trouble? Can you try again and report back?

        If you accepted the privacy policy already in another browser, let me know what your username is and I can reset your acceptance so you can try again in Safari. :)

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