Q&A, Feature Requests, and Bugs!

Re-ship a release that doesn't appear on the New Beatport

1 of my label's back catalogue releases currently does not appear on New Beatport -- Can Proton re-ship this release just to New Beatport, so that it doesn't create a duplicate on Beatport Pro?

Many thanks!

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    Probity shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    AdminJason Wohlstadter (CEO, Proton Radio) responded  · 

    The new Beatport site uses a separate encoding/music library than Beatport Pro, so there is a chance a release may not have correctly been imported from Beatport Pro to the new Beatport.

    The import process between Beatport Pro and the new Beatport is automatic & handled by Beatport, not distributors, so you’ll need to reach out to jacob@protonradio.com to investigate whenever this happens until we learn more.

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