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Hello. I am trying to upload an artist photo, with the 500 x 500 JPEG image dimensions required, but it is still not successful. I keep getting the "ERROR: Incorrect dimensions. Please check the requirements" message. Thanks for your help.1 vote
Make sure your image is in RGB format (not CMYK or Greyscale). And make sure its 72DPI.
If you’re still having trouble, send the image over to email@example.com and we can take a look!
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