Skip to content

SoundSystem

Q&A, Feature Requests, and Bugs!

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

19 results found

  1. Song uploaded to beatport bad quality for presale

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Hi, Is it possible to upload music to Apple Music?

    I can't find Apple Music. Only iTunes :(

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Proton Promo Tool

    Proton should have a promo tool inflyte / labelworx promobox.. in their system, could be a great addition.

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Profile Error

    My profile was connected to another account.
    It already has a description and a picture that is not me.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Hide from Streaming Stores?

    it would be great to have the option to hide extended tracks from streaming stores.
    I know the ideal is to also have extended tracks in streaming stores, but sometimes we need to hide the extended versions of the.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Profile Error

    My profile was connected to another account.
    It already has a description and a picture that is not me.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Better graphic illustration of sales data

    I absolutely love proton’s real time data for sales, but being in numbers makes it harder to see long term sales trends in a graphic way.

    Both SoundCloud and bandcamp provide nice graphic ways of seeing sales over time, could something be implemented using the soundsystem data? It would make it easier to see sales spikes and other interesting things, and could possible punch out some interesting graphs at the end of the year of trends etc, which I think would be great promo tools.

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. profile photo won't upload (correct dimensions)

    Hello. I am trying to upload an artist photo, with the 500 x 500 JPEG image dimensions required, but it is still not successful. I keep getting the "ERROR: Incorrect dimensions. Please check the requirements" message. Thanks for your help.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Beatport chart tracking?

    There are a few sites that already do it, but would be great resource to have Beatport chart tracking inside Soundsystem.

    27 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Add wavs to SoundSystem from HTTP link

    Add wavs to SoundSystem from HTTP link

    I keep all of my master wavs on my FTP, which is also then accessible via HTTP. Instead of having to download them to then re-upload them, it would be great if you could add wavs to SoundSystem from an HTTP link, or even link in to my FTP and transfer from there.

    15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. can't accept Privacy policy in Safari

    can't accept Privacy policy in Safari

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Proton label contracts alterations

    As a label, having the proton contracts to easily send out to the artists is a fantastic and easy to use feature. To make them better though it would be great to be able to edit sections to fit separate agreements with different artists. I'm thinking especially for the "Term" here. The Proton contracts are for 3 years, but we look for 5 or 10 year terms with our artists. So an easily editable section would be great for this.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. You must call loadShow($bioid) before writeUserAdmin in Shows

    What's that mean?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Sales bugg

    Hi Proton,hope you guys are fine,i have a question for you guys ,why my sales are like bugged they tell me that i have 5 sales but when i clicked it tell me that i have more sales

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Amazon MP3?

    It would be nice to see also Amazon (MP3) added. Is there something planned or still in process?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    AdminJason Wohlstadter (CEO, Proton Radio) responded

    We’re in touch with Amazon, but unfortunately they’re not able to partner with Proton at this time. They say they don’t have the technical resources to accept our catalog at this time.

    We’ll continue to follow up with Amazon and hope they’re able to help in the future. In the meantime, Proton is exploring new partnerships with other companies that we’re pretty excited about!

    Amazon’s share of the digital music market is very small, especially for electronic music, so until they focus more on the music this isn’t a major priority for us either.

  16. change around tracklist on the spot

    rearrange the artist name and track name with out having to delete or copy and paste.... mixcloud is a good example. you can switch artist name and track title by clicking an arrow and it switches for you automatically.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Under performance date range, add the option to select 'quarter to date'.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Re-ship a release that doesn't appear on the New Beatport

    1 of my label's back catalogue releases currently does not appear on New Beatport -- Can Proton re-ship this release just to New Beatport, so that it doesn't create a duplicate on Beatport Pro?

    Many thanks!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    AdminJason Wohlstadter (CEO, Proton Radio) responded

    The new Beatport site uses a separate encoding/music library than Beatport Pro, so there is a chance a release may not have correctly been imported from Beatport Pro to the new Beatport.

    The import process between Beatport Pro and the new Beatport is automatic & handled by Beatport, not distributors, so you’ll need to reach out to jacob@protonradio.com to investigate whenever this happens until we learn more.

  19. Trackable 'Proton' short URLs

    Would be great if when an EP was released on Beatport, SoundSystem knew this and generated it's own trackable short URL (like bit.ly) to EP. We could then use this link in our promo, and also view how many clicks, etc. I know it's doable now (manually, but would be great to see this in SoundSystem in the Performance area along with sales info.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
  • Don't see your idea?

SoundSystem

Categories

Feedback and Knowledge Base

(thinking…)