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SoundSystem

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  1. (bug) I can not enter my paypal email

    The page put me "empty" and I can not click ??

    5 votes
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  2. New Beatport - Updating Artist Profiles

    As a label manager, can I update the profiles of my Artists on the New Beatport?

    4 votes
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    completed  ·  2 comments  ·  Admin →
  3. How publish track exclusively for streaming?

    Based on the fact that streaming is oriented audience (not to DJs),
    I think it necessary to publish a "streaming edit" version of the track for beatport.com.
    With shortened the beginning and end of the track, because the listener is not interesting long Dj-intro and outro ...

    I want to publish a "streaming edit" only for beatport.com
    and do not want these tracks version were in our catalog in the store pro.beatport

    I understand that I can remove the tracks and mixes in beatport.com settings and upload their own "streaming version" but I'd like to save the prospect of monetization.

    3 votes
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  4. An error occurred submitting your form

    Why I can't register new accaount?
    Always writting An error occurred submitting your form"
    So I can't see my new contract

    3 votes
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  5. payment details

    How can I edit my payment details? "contact us" doesn't work, in my country paypal doesn't work, thanks!

    3 votes
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  6. 1 vote
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    1 comment  ·  Admin →
  7. 1 vote
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    1 comment  ·  Admin →
  8. Sales bugg

    Hi Proton,hope you guys are fine,i have a question for you guys ,why my sales are like bugged they tell me that i have 5 sales but when i clicked it tell me that i have more sales

    1 vote
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  9. dropdown menus selection not possible in Safari

    for some reason , you can't make a selection in Safari , tested in two machines , so for "genre " "type of release etc. i always must use another browser. which is annoying because i only need them for Soundsystem..

    1 vote
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  10. i need help

    hello proton, I can not approve a musical contract, I write my username and password on the linkl and I can not enter, I appreciate your pr

    1 vote
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  11. 1 vote
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    1 comment  ·  Admin →
  12. (bug) Can't upload an artist image in my artist profile

    Hello! I can't upload an artist image in my artist profile! I always get message "ERROR: Incorrect dimensions. Please check the requirements". But where can I find the requirements? Any photo is wrong :(

    1 vote
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  13. Hello!How many pixels should the profile picture be?

    How many pixels should the profile picture be?

    1 vote
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  14. Performance Tab not reporting data when clicked

    Instead of the normal table, all I'm seeing is [PERFORMANCE TAB DATA] on a white background!

    1 vote
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  15. Spotify /iTunes Streams

    How many receives an artist / label behind one stream Spotify or iTunes. I understand that it will be approximate figure... but nevertheless?

    1 vote
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    Hi Daphnia!

    I’m not sure I understand the question, sorry about that. You can view streams on Apple Music and Spotify by clicking the “Performance” tab for your label. The artists all have access to this statistic as well inside their “Account” area. :)

    You probably know about that already, but if it doesn’t answer your question please send an email with more clarification: support@protonradio.com

  16. genres

    hi
    I'm sure. not enough genres of electronic music. I personally could not choose the right. And it is very important for the audience and sales. Thank you.
    I can help, and not necessary to prescribe for you. because I have considerable experience.
    Regard
    Koxi Planet

    1 vote
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    Hi Koxi!

    Are you asking about adding more genres to Beatport?

    The genres we list on the site are the ones available on their store.

    They’re in the process of adding some new genres this year, and they have their own UserVoice forum that you can post comments requesting these changes:

    https://beatport.uservoice.com/forums/262082-beatport-music-store

    You’ll see “Genre Updates” are the most requested change. I suggest you add a comment there with the changes you’d like to see!

  17. Not Found The requested URL /soundsystem/soundsystem/index.php was not found on this server. Additionally, a 404 Not Found error was encou

    Not Found

    The requested URL /soundsystem/soundsystem/index.php was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    The bug I keep getting when I login on the Proton Soundsystem Page

    1 vote
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    Happy to help, Haider! To access SoundSystem you first need to sign a contract for one of our labels. If you received a contract via email, find the link inside, and then sign in using your username: kravisters

    If you need help recovering the password on this account, visit beta.protonradio.com/forgot-password

    For further assistance, hit us up via email: support@protonradio.com

  18. Hello guys! Happy New Year! Pre Orders doesnt work.

    One of my releases does not available as pre order... it should out 9th January on beatport and as i understand it should be pre ordered 2nd January but i think its a holidays still so on next day 3rd jan... but nope )
    Isit some kind of bug or its just me? )

    Cheers
    Igor
    (Domestic Technology/Sunglasses Music)

    1 vote
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  19. the site web does not permit me to sign in, the dats are correct. what can I do?

    the site web does not permit me to sign in, the dats are correct. what can I do?

    1 vote
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  20. Logging in to backstage

    each time i try to login to proton backstage it takes me to a forum where it then says my password is incorrect. Trying to view royalties

    1 vote
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